Question 1

Is Physiotherapy for me?

Accepted Answer

We offer a health screening conversation via telephone or virtual platform of your choice. This consultation assists our assessment by asking questions about your condition and establishing whether Physiotherapy treatment is appropriate. We will discuss the nature of your condition and agree a treatment plan that fits in with your lifestyle.

Question 2

Do I need to meet particular criteria to be treated?

Accepted Answer

We treat a range of different condition and ages, but if you are unsure about whether Physiotherapy is suitable, we advise you to contact the practice.

Question 3

Do I need to be referred by my Doctor?

Accepted Answer

It is not necessary to consult your GP before a Physiotherapy assessment however if you have a complicated medical history, you may wish to consult a Doctor beforehand. You may refer yourself as a private patient. We are an AQP registered practice which means that we are able to accept NHS referrals from any GP location within Lincolnshire at this time as well as referrals from the Lincolnshire Partnership Foundation Trust.
 
The practice is happy to offer advice prior to consultation; however, treatment is by appointment only.

Question 4

Do you accept Private Medical Insurance?

Accepted Answer

All practitioners at Lifestyle are registered with the major health insurance companies. We accept referrals from most major health insurance policies however please check the terms and conditions of your policy to make sure there is no delay in starting your treatment.  Private medical insurance companies include and not exhaustive to the following companies:
 • BUPA Insurance
 • AXA PPP Insurance
 • Vitality Insurance
 • AVIVA Insurance
 • WPA Insurance
 • Nuffield Health
 • Westfield Health Insurance

Question 5

What types of treatments will I receive?

Accepted Answer

This varies depending on the patient, the condition and their lifestyle. We ensure that we use the best treatment for your condition and a regime which you can easily use at home. You may receive manual therapy or be taught different exercises to improve your condition. Where necessary, we will educate you on changes you can make to your everyday life to prevent you from relapsing in the future. Treatment with electrical equipment may be used.

Question 6

Does Physiotherapy hurt?

Accepted Answer

We do our very best to avoid hurting you, but occasionally treatment can temporarily worsen your symptoms. However, we will advise you if this is likely to be the case.

Question 7

Is there a waiting list for treatment?

Accepted Answer

We aim to make contact with all new patients within 24 hours and triage. Sometimes initial appointments can be delayed if you prefer to see a specific physiotherapist or if there are constraints on your availability such as working hours or child care. We do operate a cancellation list and will always call you if an appointment becomes available. Please make the receptionist aware if you would like to be called for a short notice appointment.

Question 8

How long are appointments?

Accepted Answer

Initial appointments are between 30 – 45 minutes long, and follow up treatment sessions are up to 30 minutes.

Question 9

Will I be expected to do anything between treatments?

Accepted Answer

We aim to improve your condition rapidly and ensure that you do not relapse. This means that you will be given things to think about and do between your appointments, including exercises. You will be offered self-help advice and suggestions for addressing issues such as posture.

Question 10

How many treatments will I need?

Accepted Answer

Following the assessment the therapist will advise you about the recommended treatment and how many sessions are likely to be necessary. On average we see patients for between 4 and 6 sessions.

Question 11

What should I bring to my session? / What should I wear?

Accepted Answer

We will ask you about your previous medical history and any medications you are on, so please ensure you know this information. Loose fitting clothing is recommended to ensure the therapist can access the affected body part. You may be asked to undress, so you may prefer to bring shorts and a vest t-shirt. If you have an injury specifically related to a particular sport, it might be useful to bring equipment along, such as your running shoes, to help assess movement and function.

Question 12

Will I always see the same Physiotherapist?

Accepted Answer

It is our aim that you will always see the same person. However, there are occasions when it becomes necessary for you to see someone else. In this instance we would make sure the notes are passed on to ensure continuity of care.